Welcome to our store!
By accessing and using our website, you agree to be bound by the following terms and conditions:

1. Products
All of our items are custom-made based on your order details. Please review your order carefully before completing your purchase. Due to the personalized nature of our products, we do not accept returns or exchanges unless there is a defect or mistake on our part.

2. Order Changes and Cancellations
Once an order is placed, changes and cancellations must be requested within 12 hours. After this window, production begins and changes may not be possible.

3. Shipping and Delivery
We ship from Canada. Delivery times may vary depending on your location and shipping method selected at checkout. We are not responsible for delays caused by carriers or customs.

4. Intellectual Property
All designs, photos, and content on this website are the property of our store and may not be used without permission.

5. Updates to Terms
We reserve the right to update or modify these terms at any time. Continued use of our website after changes means you accept the updated terms.

6. Contact Information
If you have any questions about our Terms of Service, please contact us at:
stitchypets2025@gmail.com